How to give customer care a black eye
If you own a restaurant, this piece is especially for you. How do you keep your customer’s pallet wet while your staff runs off to the Nile to capture fish and chop off their fingers to prepare the fish fingers the customer pointed out on the menu? The customer is king…and the king is hungry. […]
How useless some sayings are
The English language, and other languages actually, is flowered with sayings. These are things that were said by old, frail men and women years ago but at the time they were spoken, someone was present with a tape recorder. “A cat may look at a king”, “Every dog has its day”, “A stitch in time […]
How to stay awake after lunch
As humans, we are creatures of habit. One thing we usually do at work is go for lunch. In as much as this habit deprives our employer of the one, two or three hours we spend having lunch, we still insist on doing it every day with no regard to the masked person that sends […]